Next Best Offer
The goal of a Next Best Offer solution is to find the ideal offer and automatically prepare appropriate offer documents for sales staff. By analyzing historical and customer data, artificial intelligence gains insights that generate the maximum benefit for all contractual partners. Sales probability and customer satisfaction increase in equal measure.
+20% more contract renewals
+15% increased upselling
–35% reduced processing time
-25% increased turnover
Customer satisfaction is key. If you want to sell, you must know your customers’ needs in detail. An AI-based next-best-offer solution transforms the sales process sustainably. Supported by artificial intelligence, sales staff can react much faster and more precisely to changing circumstances and understand customers better than before. Only those who present tailored offers create real value that will be bought.
- Increased customer satisfaction
- Longer customer loyalty
- More resources for face-to-face meetings
- Customized offers
- Increased sales opportunities
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We look forward to your questions on the use of artificial intelligence.
#portfolio_management #ai_in_banking #smartdata
Always observe prices and value development. Through time-series analysis and historical data, artificial intelligence determines the appropriate extensions and changes for each portfolio.
#betriebskosten #ai_in_energy #smartpricing
Consumption, tariffs, and providers – Those who want to manage operating costs intelligently always have these aspects in view thanks to AI and can react immediately to price changes and new requirements.
#datamanagement #customer_oriented #bestoffer
Always have an overview of active policies and include changing life circumstances of the insured. The AI-based offering of the right insurance cover at the right time for real added value.
The solution utilizes AI models for time series analysis, Big Data processing, and Natural Language Processing (NLP) Skills. This can be used to recognize patterns in large data volumes as well as in long-term data. In parallel, the solution processes information from documents (e.g., contracts) and user input (e.g., customer emails) to intelligently match requirements with then-proposed solutions.
Human Computer Interaction
Enable interaction between humans & computers in a satisfying way that likens human-to-human interaction as, for instance, in open dialogues.
Fully automated filter & predict in real-time which products, services, etc. may next be suggested to your customer to most likely meet their approval.
Named Entity Masking (NEM) masks & safely obscures all personal data. Freely place and add to render anonymous data along your skill chain.
AIOS – The “How”
AIOS (AI Operating System) combines a variety of pre-built AI Skills into a next-best-offer generator. These AI Skills analyze different data sources and intelligently provide suggestions as a result. AIOS runs the different machine learning models and functionalities and links them to the data sources via interfaces and Human-Computer Interaction (HCI).