Conversational User Interface (UI)
A Conversational UI enables humans to have a smart conversation with an AI system via a wide variety of media (e.g.: speech, text, images) to solve problems. This Conversational AI retrieves all relevant information, understanding the core and context of the queries, and can, thus, propose tailored solutions through its database. The user interface visualizes suggestions and answers in the most meaningful form (e.g.: text, infographic).
75% data consistency within requests
-50% shorter processing time
+12% higher productivity
+45% more self-service
Surpassing the limits of bots
Conversational UI/AI outperforms simple pattern matching or prefabricated responses of a click bot. The AI-based solution recognizes the true reason for a request from the semantic context of the input. In parallel, the symbiosis of human and machine practiced by Leftshift One ensures that expert knowledge is always fed back through this method of Human-Computer Interaction (HCI) to optimize the underlying AI models.
Faster problem solving
Knowledge base always up-to-date through symbiotic AI
Query knowledge 24/7 clearly and conveniently
Higher user satisfaction through innovative UX design
Tailored support through context-based output
Request AI Experts
We look forward to your questions on the use of artificial intelligence.
Situational and customer-driven purchase recommendations through semantic analysis of the input. Enables case-closing, smart sales conversations through connecting eCommerce solutions.
#knowledge_management #monitoring #quality #maintenance
Supports maintenance and QA through intelligent knowledge management that can be accessed via a powerful interface. Even under challenging clean room conditions.
First Level Support
Instead of retrieving the appropriate answer to questions and support tickets from FAQs, retrieve them from a smart knowledge database. Relief and free resources for service staff through increased self-service rate.
We use several different AI models that process a wide variety of data sources/media, extract information from them, and in turn suggest context-appropriate answers. The UX design of the solution is also central to this, to always clearly depict both user input and answers at a glance and to make it easy to operate the solution in the most diverse environments.
AI Image Classification
Automatically classify images according to a certain scheme in the blink of an eye. Use this skill to make time for the tasks that really matter to you.
Optical character recognition (OCR) is being used to extract a variety of info from digital data, e.g. to identify the characters on a license plate.
NLU – NLP – NER – Text Classification – Text Clustering
AIOS – The “How”
Leftshift One’s AIOS (AI Operating System) software enables the simple, parallel operation of various AI models as well as the embedding of these functionalities in an interface adapted for Conversational AI. Due to the flexibility and the ready-made, necessary skills in the AIOS Marketplace, Conversational UI solutions go live 5 to 10 times faster than with conventional software approaches.